Application to Become an Oklahoma Lottery Retailer

Contract Renewal

Your Lottery Retailer Sales Contract is an annual contract which expires one year from the month in which you were authorized to start selling lottery tickets. As long as you are adhering to Lottery procedures and making timely payments for amounts owed to the Lottery, your contract will be automatically renewed each year.

Bond

For contract renewal, you will be charged $50 per location as a bond. The $50 per location bond will automatically be added to the funds sweep for the 2nd weekly sweep during your renewal month, and will be identified on your weekly invoice, unless you inform us in writing prior to that time that you don’t want to renew your contract.

Change in ownership

Any changes in the ownership, address or nature of your business, which occurs between renewal periods, must be immediately reported to the Lottery Commission. Oklahoma Lottery Retail Contracts are not transferable. If you have already sold the business, or if you are planning to sell the business, please let us know prior to the sale so we can help work out a seamless transition and help you to avoid conflict over invoicing.

If you have any questions, contact the Retail Contracts Department at (405) 522 7735 or (405) 522 7733.

 
Retailer Application

If you are interested in selling lottery tickets, now is the time to complete an application and submit it to the Oklahoma Lottery Commission.

Oklahoma Lottery Retailer Application (PDF format)
The latest version is dated 9/1/2016. Please use that version for all applications to sell lottery products.

Instant Ticket Settlement Selection Deadline

Instant Ticket Settlement Selection Deadline List (PDF format)

If you have any questions, contact the Retail Contracts Department at (405) 522 7735 or (405) 522 7733.


Best Practices

Cash in Hand

Online tickets can not be voided once they have been printed and credit refunds are not guaranteed. For these reasons we strongly suggest that you always get the cash from your customer before printing their ticket. As a best practice utilizing the confirmation screen on the Extrema terminal, confirming the purchase with the customer and having cash in hand will help reduce the number of misprinted tickets you may have in addition to providing good customer service.

Shift Accounting

Securing your instant ticket inventory can be a little more difficult than your online tickets. For this reason we strongly recommend that you implement an instant ticket tracking system at the beginning and end of each shift every day. Recording the ticket numbers for each game at the beginning and end of each shift will help you account for your instant ticket sales daily. This can also protect you financially in the event of a robbery and can aide in the investigation of a theft case.

Reconciliation

To reconcile your instant ticket inventory, record your beginning ticket number when the shift begins and the ending ticket number at the close of the shift. Calculate the number of tickets sold during the shift by subtracting the beginning ticket number from the ending ticket number for each game and then multiply by the value of that game. Add the total for each game to find the instant sales total for the shift. Subtract the total instant ticket cashes from the total amount sold and this amount should be the cash taken for the day.


Frequently Asked Question's

Stolen and Lost Tickets

Q. I noticed that my Scratchers were stolen from my store, what do I do?

A. Contact your local law enforcement immediately. Once you have contacted law enforcement, contact the Lottery Security Department at (405) 522 7765. Security business hours are 7:30 a.m. until 5 p.m. Monday thru Friday. Do not delay in contacting the Lottery Security Department. In the event that the robbery takes place during non-business hours of the Lottery Security Department, please call the Scientific Games hotline at (866) 369 4925 to report. You must provide game, pack numbers and ticket numbers for all games that were stolen.

Remember, the sooner you report this to Lottery Security the sooner you can limit your loss.

Cashing Winning Tickets

Q. What prize amount am I obligated to pay as a lottery retailer?

A . Retailers should pay winning tickets up to $600. Any winning ticket over $600 must be paid at an Authorized Claim Center or at Lottery Headquarters. If a retailer does not have cash on hand, they have the option to pay a winning ticket by business check or money order. Remember, you earn commission on winning lottery tickets that you have paid. Paying winning tickets keeps customers coming back to your store and builds customer loyalty.

Purchasing Lottery Tickets

Q. Can customers use credit cards, debit cards or checks to purchase lottery tickets?

A. No, lottery purchases are cash only transactions.

Q. What is the age limit for purchasing or redeeming lottery tickets?

A. Only persons 18 years of age or older may purchase or redeem lottery tickets. If you are uncertain of the age of a lottery player please ask for ID.

Cancelling and Voiding Online Tickets

Q. I have printed an online ticket by mistake can I cancel it?

A. No, according to the Multi-State Lottery Association (MUSL) regulations, online tickets such as Powerball, Hot Lotto, and Mega Millions may not be cancelled or voided.


Retailer Documents

The following documents will assist you in tracking and reconciling your Scratchers Tickets and Online Games.

How To Use The Reconciliation Report With Scratch Tickets PDF

How To Read Your Weekly Invoice PDF

Pack Tracking Worksheet PDF

Proof of Loss Form PDF